Partial Degradation Impacting Usergroups

Slack Status · Resolved

Status

Resolved

Severity

Incident

Started

Jun 01, 2026 02:08 UTC

Resolved

Jun 01, 2026 03:08 UTC

Timeline

Resolved · Slack Status · Jun 01 03:05 UTC

Resolved

Our investigation has determined that the issue is isolated to a single customer environment and is not impacting the broader service. As a result, this incident will be removed from the status page and we will continue to work directly with the affected customer to address their issue.

Partial Degradation Impacting Usergroups →
Update · Slack Status · Jun 01 03:05 UTC

Update

Our investigation has determined that the issue is isolated to a single customer environment and is not impacting the broader service. As a result, this incident will be removed from the status page and we will continue to work directly with the affected customer to address their issue.

Partial Degradation Impacting Usergroups →
Update · Slack Status · Jun 01 02:38 UTC

Update

We continue to investigate the issue and have identified a recent deployment as a likely trigger. Users may experience issues with user groups, including failed @mentions or groups appearing unavailable. We are actively working on restoring functionality and will provide another update as soon as possible.

Partial Degradation Impacting Usergroups →
Investigating · Slack Status · Jun 01 02:08 UTC

Investigating

We are currently investigating a partial degradation impacting usergroups. We’ll provide an update as soon as we have more information to share and are sorry for any inconvenience this issue is causing. 

Partial Degradation Impacting Usergroups →