Resolved Incidents

Degraded performance in US region workspaces

Resolved and closed; normal operations fully restored

Disruption with Copilot Code Review

Resolved; detailed root cause analysis forthcoming

Degradation in repos contents API

Resolved; detailed root cause analysis to follow

Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud

All impacted services have now fully recovered.

[RESOLVED] Increased API Error Rates (Oregon)

Resolved; monitoring recovery from elevated STS API errors in US-WEST-2

Incident with Grok Copilot AI Model Provider

Resolved; root cause analysis to follow

Elevated errors across ChatGPT and Codex

Resolved; Codex remote control users may need to re-pair devices

Elevated errors for multiple models

Resolved: Impact ended for Claude models as of 9:16 PT

Elevated errors for Claude Sonnet 5

This incident has been resolved.

ChatGPT Work Mode High Error Rates

All impacted services have now fully recovered.

Elevated errors for Claude Sonnet 5

Resolved: Claude Sonnet 5 impacted for 14 minutes

Elevated errors creating new accounts

The issue affecting new account creation has been resolved.

Delays in credit purchases

This issue has been resolved.

Elevated latency in the Responses API

All impacted services have now fully recovered.

Degraded performance on platform.claude.com and Claude for Microsoft Office 365

This issue has been resolved.

Degraded performance on Claude for Microsoft Office 365

This issue has been resolved.

Delays in commit processing

Resolved; root cause analysis to follow

Increased failures and latency for Android push notifications

Normal functionality has resumed.

Elevated errors in ChatGPT conversations for Free and Go plans

All impacted services have now fully recovered.

Degraded performance on claude.ai and Claude Code

Resolved; Claude Code impact ended at 19:16 UTC

ChatGPT Work seeing elevated errors and latency

All impacted services have now fully recovered.

Degraded performance on claude.ai

This issue has been resolved.

Elevated rate of errors for OpenAI models provided by Copilot

Resolved: Upstream provider mitigation restored affected Copilot models

Subscription Purchase: Users may have experienced intermittent issues with this service.

Elevated errors on Claude Code and Claude Cowork

The issue affecting Claude Cowork and Claude Code on the web has been resolved.

Users may experience an increase in error rates in Workspace Agents and ChatGPT Work on Web and Mobile

All impacted services have now fully recovered.

Disruption with GitHub Billing

Mitigation applied; billing pages and Copilot CLI performance restored

Incident with Copilot AI Model Providers

Resolved; root cause analysis to follow.

Maps Display: Users experienced a problem with Maps.

Incident with Actions and Pull Requests

Resolved; root cause analysis forthcoming

Flag delivery errors in Streaming API

Resolved: SDK streaming connection errors fixed; systems operating norm…

Incident with Actions

Resolved; detailed root cause analysis forthcoming

Disruption with some GitHub services

Resolved; root cause analysis to follow.

Volume Purchase Program: Users experienced a problem with all services.

Delays in Stats Data

Resolved; stats data is displaying in real time again

Issues logging into Claude.ai

This issue has been resolved.

Errors logging into Claude.ai

This issue has been resolved.

Actions delays in starting runs

Resolved; root cause analysis to follow.

Email delivery failure affecting sign-up verification and notification emails

Email restored; re-sending failed emails and monitoring recovery

Elevated errors for multiple models

Resolved: Elevated errors affected Claude model requests; Fable 5 inclu…

Elevated errors on Fable 5 due to upstream provider

Mitigation applied; Claude Fable 5 errors resolved, resiliency work und…

Unexpected logouts for some ChatGPT web users

Resolved: Unexpected logouts on ChatGPT web refreshes fixed

API Failures For Model Requests

This incident has been resolved.

Degraded Git Operations over SSH

Mitigation applied: rolled back config; SSH Git operations recovered

[RESOLVED] Increased Error Rates (Tokyo)

Resolved: AP-NORTHEAST-1 Connect real-time metrics delays mitigated

Intermittent failures creating agent tasks

Resolved: Copilot task status visibility delays fixed; no data lost

Elevated errors on requests to multiple models

This issue has been resolved.

Elevated errors on Google connectors

This issue has been resolved.

Elevated Codex API authentication errors

All impacted services have now fully recovered.

Elevated Errors for Thinking mode in ChatGPT

All impacted services have now fully recovered.