Help Center Chat Support Degraded
OpenAI Status · Resolved
Status
Resolved
Severity
Unknown
Started
Oct 23, 2026 21:30 UTC
Resolved
Oct 23, 2026 22:02 UTC
Timeline
Resolved
·
OpenAI Status
·
Oct 23 22:02 UTC
Resolved
All impacted services have now fully recovered.
Monitoring
·
OpenAI Status
·
Oct 23 21:52 UTC
Monitoring
We have applied the mitigation and are monitoring the recovery.
Investigating
·
OpenAI Status
·
Oct 23 21:30 UTC
Investigating
We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [email protected] "[email protected]": mailto:[email protected] for assistance. We apologize for the inconvenience and will provide updates as they become available.