New Ad Accounts failing to provision admins

OpenAI Status · Resolved

Status

Resolved

Severity

Unknown

Started

Oct 22, 2026 19:36 UTC

Resolved

Oct 23, 2026 00:07 UTC

Timeline

Resolved · OpenAI Status · Oct 23 00:07 UTC

Resolved

All impacted services have now fully recovered.

New Ad Accounts failing to provision admins →
Monitoring · OpenAI Status · Oct 22 23:45 UTC

Monitoring

We have applied the mitigation and are monitoring the recovery.

New Ad Accounts failing to provision admins →
Identified · OpenAI Status · Oct 22 21:30 UTC

Identified

We have identified the issue and are working to implement the mitigation.

New Ad Accounts failing to provision admins →
Identified · OpenAI Status · Oct 22 19:36 UTC

Identified

We have identified that new ad accounts are failing to assign their creator admin. We are investigating the issue.

New Ad Accounts failing to provision admins →