Unexpected logouts for some ChatGPT web users
OpenAI Status · Resolved
Status
Resolved
Severity
Unknown
Started
Aug 21, 2026 19:48 UTC
Resolved
Aug 21, 2026 23:15 UTC
Timeline
Resolved
·
OpenAI Status
·
Aug 21 23:15 UTC
Resolved
The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved.
Monitoring
·
OpenAI Status
·
Aug 21 20:36 UTC
Monitoring
We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained.
Investigating
·
OpenAI Status
·
Aug 21 19:48 UTC
Investigating
We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.