sorry_app
Yes
60s
61
Proxy ddc.oxylabs.io:8005
Disabled
Recent Incidents
Delays in activity data
Monitoring recovery: activity data latency back to normal
Delays processing Inbound messages
Monitoring recovery: inbound processing normal, delayed webhooks delive…
Scheduled maintenance: search and data upgrade (continued)
The maintenance is now complete. Thanks for your patience.
Scheduled maintenance: search and data upgrade
Maintenance complete; follow-up window set for Nov 4, 3PM Eastern
SMS codes for two-factor authentication may not arrive
Resolved: SMS 2FA code delivery fixed; email sending unaffected Count: …
Scheduled maintenance: brief data service restart
The maintenance is now complete. Thanks for your patience.
Delayed Inbound Message Processing
Resolved: Webhooks caught up; no messages lost
Delayed Message Delivery
Resolved: Delayed messages processed and delivered; no messages lost
Delayed Message Delivery
Resolved: Queued messages delivered; no messages lost
Web-App Page Loading Issues
Mitigation applied; contact support if errors persist after clearing ca…
Delays in Stats Data
Resolved; stats data is displaying in real time again
Open Webhook Delays
Resolved: Open webhook delivery delays cleared; backlog fully redeliver…
Webhook Maintenance
The maintenance is now complete. Thanks for your patience.
Sending Delays
Resolved after additional early-morning monitoring
Infrastructure Maintenance
The maintenance is now complete. Thanks for your patience.
Infrastructure Maintenance
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Infrastructure Maintenance
We will be rescheduling the planned maintenance. Another status with the updated schedule will be posted.
Inbound Webhook Delays
We've now resolved the incident. Thanks for your patience.
Bounce Event Delays
All previously backlogged events have been processed. The issue occurred starting on June 11th at approximately 3:36am to June 12th 1:01pm CT (June 11th 08:36 – June 12th 18:01 UTC). Thank you for your patience. We will continue to improve our systems.
Email Sending Delays
The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 4:50 – 6:35pm CT (21:50 – 23:35 UTC) for both transactional and broadcast mail. Engineering will continue to monitor.