sorry_app
Yes
60s
51
Disabled
Recent Incidents
Delays in Stats Data
Resolved; stats data is displaying in real time again
Open Webhook Delays
Resolved: Open webhook delivery delays cleared; backlog fully redeliver…
Webhook Maintenance
The maintenance is now complete. Thanks for your patience.
Sending Delays
Resolved after additional early-morning monitoring
Infrastructure Maintenance
The maintenance is now complete. Thanks for your patience.
Infrastructure Maintenance
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Infrastructure Maintenance
We will be rescheduling the planned maintenance. Another status with the updated schedule will be posted.
Inbound Webhook Delays
We've now resolved the incident. Thanks for your patience.
Bounce Event Delays
All previously backlogged events have been processed. The issue occurred starting on June 11th at approximately 3:36am to June 12th 1:01pm CT (June 11th 08:36 – June 12th 18:01 UTC). Thank you for your patience. We will continue to improve our systems.
Email Sending Delays
The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 4:50 – 6:35pm CT (21:50 – 23:35 UTC) for both transactional and broadcast mail. Engineering will continue to monitor.
Statistics Reporting Delays
The issue has been resolved. Thank for your patience.
Inbound Reporting Delays
The issue has been resolved.
Webhook Delays
The issue has been resolved.
SMTP Sending Delays in the European Union
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Inbound & SMTP Delivery Delays (Network Connectivity Issues)
**[UPDATE]** We determined that yesterday's network instability was caused by a widespread Google (Gmail) outage. You can find more information on Google’s Status Dashboard here: https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT We will share an additional update regarding our internal action items later today.
Latency and Timeouts - Web App, API for Message Data
We've resolved the incident. Thanks for your patience.
Billing & Subscription Management Issues
The issue has been resolved.
Webhook Delays
The issue has been resolved! Thank you for patience.
Bounce Webhooks & Statistics Delays
Resolved! Thank you for your patience.